HostelBoost

ASPECTS WE ANALYZE

DISTRIBUTION CHANNELS

Use them or be used! Each channel is a different world, all allow internal adjustments to bend them to our favor. Are we present in all? There are always one or two missing. Synchronize with your system!

REVENUE MANAGEMENT / PRICING

Not having the correct sales strategy is very expensive. What data should we collect? What readings/changes make with them? Use rateshoppers and yield managers. Keyword: Segmentation.

REPUTATION

More than 60% of the customers read reviews before buying. Do we make monthly reports to guide us? Do we answer reviews with the +15 rules? Staff involved? Keyword: Goals

BOOKING ENGINE / WEBSITE

Here we are the competitors to our distribution channels, sales without commission are very welcome. Do we have the best conditions here? Is it totally conversion oriented? Do we measure?

FINANCE

Without order in the numbers we can not know where to adjust. Do we have a detailed month-end closing with no errors? Cross check the payments in system vs bank accounts? A forecast of income/outcome is key

AND MORE…

We also study new hostel business prospects, automatic email communication with each client, procedure billing department, extra products / services, cost reduction, among others

SOME CUSTOMERS ALONG THE YEARS

We have worked with hostels in different countries, we learned from the variety

Cantagua Hostel

It is a hostel in Valencia, Spain. It is a new family business, not too big, so it offers a personalized experience, and with a very high reputation score. We worked on revenue management, OTAs and online reputation.

Hostel Mondpalast

It is a nice hostel located in Dresden, Germany. Has a nice outside sitting area and a capacity for almost a hundred persons between privates and dorms. Our project here is mainly revenue management related.

Hotel Casa Daupi

It is a boutique hotel in Buenos Aires, Argentina. Located near the beach with high standards. The main challenge was defining a sales strategy in this very dynamic market that demands to constantly adapt.

HI – Marina Dos Anjos

Is a beautiful hostel in Rio de Janeiro, Brazil. It belongs to HI Hostels, so it has standards to respect. We worked on marketing, CRM, OTAs and revenue management. Also helped defining processes.

OUR WORK PROCESS

1 – ANALYSIS

It is the starting point, necessary to know where we are actually standing.

2 – IDEAS

We propose ideas in order to exploit opportunities that we find.

3 – PLAN

We put together a viable action plan with the resources we have at hand.

4 – EXECUTION

Well, now it is time to carry out what was planned in the previous stage.

5 – MEASUREMENT

We measure the results as we need to see how it went in this process.

6 – REEVALUATE

There are always adjustments to make, we adapt until we are happy.

WE ENHANCE YOUR HOSTEL